Returns & Exchanges
At Chrono Hub, we want you to be completely satisfied with your luxury timepiece or fashion accessory. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original Chrono Hub packaging, including all tags, warranty cards, and protective films.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our specialists inspect the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing